Our cancellation policy
Know our conditions and terms to cancel your appointment
Our goal is to provide quality services, also we know the importance to have a dedicated service.
If you need to cancel
If cancellation is necessary, please contact us as soon as possible. Your advanced notice will allow another client access to that appointment time.
Notice of 2 business day in advance (48 hours) does not take charge
Let us know within the usual business schedule
With a notice in less than 48 hours, we will result in a cancellation fee equivalent to 100% of the cost of the scheduled session
If you do not arrive within 10 minutes of the scheduled appointment time, we will consider it a no-show and apply cancellation fees
After 2 consecutive cancellations or absences to therapies without just cause, we reserve the right to suspend their services
Find us here
258 Warrigal Road, Glen Iris, VIC 3146
Follow us
ABN 93673889506
Member of UniHub Monash University
Call us
03 9999 6734
We acknowledge the Traditional Aboriginal Owners of Country and pay our respects to them, their connections to land, sea, and community. We pay our respects to their Elders past and present and future Traditional Owners.
We respect and welcome people of all backgrounds, genders, sexualities, abilities and cultures.